When will my order be sent?

Orders will be dispatched within 5 business days, tracking will be provided from Australia Post.

I have an enquiry about my order, whats the best contact?

mitchell@ballzysms.com.au

What is your Returm Policy prior to the item being dispatched?

Change of mind purchase can be fully refunded, however only prior to the item being dispatched. Email us at mitchell@ballzysms.com.au to request this.

What is your Returns Policy after item has been dispatched?

Change of mind after dispatch is not available.

Faulty Items: In the rare chance where an item is found to be faulty, please send proof of purchase and images of defects to mitchell@ballzysms.com.au

We hold the right to cancel or refund your order if stock is unavailable.